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Get help for Tenant Management

Create tenant

Create tenants centrally.

Procedure. Procedure

  1. Click Tenants.

  2. Click Create tenant Create tenant. The dialog opens.

  3. Enter the name using lowercase letters or numbers.

      Warning

      Only use up to 25 lowercase ASCII characters and numbers for tenant names. Names must begin with a character. Special characters, such as the underscore (_), as well as characters in Chinese, Cyrillic, or Arabic, cannot be used.

    1. Select the required license file.

    2. Click OK.

    The tenant has been created.

    If it is not displayed, click Refresh list Refresh.

    You can add content to the new tenant by restoring a tenant from a backup file from another tenant. If the backup file contains user data, you must change the passwords of the arisservice user, guest user, system user, and superuser user. This is because the passwords for the listed users are not imported from the backup file but are copied from the infrastructure tenant (master).

    If you did not not change the passwords on the infrastructure tenant, you must change the passwords on the restored tenant again.